Change Management
There is no precise definition for change management, as it transcends all functional disciplines, and harnesses a whole range of soft and hard management skills. In some ways, it is almost the same as project management.
Change management is probably best defined by its outcomes. When we are approached for Change Managers, clients generally define the deliverable as a set of employees and other stakeholders who feel positive and enthusiastic about a business change, wherever it has occurred and for whatever reason.
Examples of change could be a revitalised approach to customer service, a multi-skilling project, a new product launch, the implementation of new software, lean manufacturing initiatives, a company move, merger or acquisition, or downsizing.
Change managers will use the platform of their core skills and experience to bring this about, combined with a tried-and-tested methodology to bring employees through the various stages from non -collaboration, through to embracing change, whilst meeting project milestones.